I am attaching the last communication chain that the company responded to. now, they are just not responding anymore because they are scammers.I had several of these overpriced items and they did n’t work well. I stored them and one of the batteries leaked and ran all over the place. They acted like they were going to help or at least care, but then they accused me of potentially storing it improperly. I had 2 and they were stored in the like station and in the same manner. now they will not post my veto review. They do n’t have ANY current reviews less than a year honest-to-god. victimize ! beware ! Hello x, Thank you for your response.We have passed this reappraisal on to our selling team. We expect that the topic with the visibility of your recapitulation should be resolved soon. As constantly, please do reach out with any questions or concerns.Sincerely, ******** Tria Beauty ************* customercare @ ************************** | Hello, Im sure person was sanitizing reviews. so I wrote another one and copied it this meter. If they cant see it, please use this with a one asterisk denounce. We have purchased at least 3 tria products over the years. I do not recommend any of them. They are all excessively little and the battery takes long to commit and dies excessively promptly. This particular unit, I had for a few years and it worked fine. I am a meticulous person who keeps all my products in excellent supreme headquarters allied powers europe. I was meaning and sol I stored my lasers. When to take them back out now that the baby was born. The preciseness lasers battery had exploded and the filthy barrage acid leaked out and corrosion got on my furniture. I called tria immediately and they are like yes, its been a few years but I will check with the coach. It shouldnt do that. so a few days late they called back and said they couldnt know how I stored it and that it only lasts 2 years no count what. And that it says that on the web site. Which it didnt when I bought them. It says like x phone number of zaps but does NOT say that it will self destruct at 2 years a north dakota explode battery acid all over farce. My other tria laser was in the lapp drawer and is MUCH OLDER. that one is fine. So this should tell you that this one of defective or they style is defective. I dont appreciate that I have written this review already and they didnt put it on the web site. I dont appreciate that the director insinuated that I stored it improperly. This was after I told the customer service rep that I stored it in a aplomb dry locate. so theyre just looking to cover themselves. I will it be throwing money away on these ever again. Will not recommend. ? Hello x, Thank you for your response.I have sent over your information to our team regarding your review. I do sincerely apologize that we were unable to resolve the issue with your device in a manner that you were glad with.Please do let us know if you have any other questions or concerns.Sincerely, ******** Tria Beauty ************* Its been several weeks. The token was the belittled face laser. I believe I used this reach data. The laser I had was wholly all right and then the battery exploded and leaked all over everything. I called and then the coach relayed a crude message via the poor person answering the call. I did not appreciate it specially with the come of your lasers we bought over the years. Hello x, Thank you for contacting customer care.Would you please let us know which product page you posted a review on, so we can try to find it ? besides, did you post your review with this name and electronic mail ? If there was different contact data provided for your reappraisal, please let us know.Do keep in heed that it can take up to 24 hours for a new review to become public. We are looking forward to your reply sol that we can further assist you.Sincerely, ******** Tria Beauty ************* Subject : Wheres my reappraisal ? so where is my revue that I took the prison term to write ? I looked and its not there on the product page.