Chevron Corporation Home – Human Energy — Chevron.com

Depending on the terms of the expatriate contract and the housing selected, certain utilities are paid by the landlord, some are paid by Chevron, and others may be the employee’s responsibility. In general, employees are responsible for telephone, Internet service and cable.

Electricity: Electrical outlets in Venezuela are generally 110 Volts. The plugs and sockets are the same as in the United States. Puerto la Cruz has experienced frequent electricity rationing/shortages in the past. Many of the houses have power generators, apartments have whatever is available in the apartment complex.

Telephone: Compañía Anónima Nacional Teléfonos de Venezuela (CANTV) is the Venezuelan state-owned telephone company that provides landline phone service. It is local policy that employees are responsible for setting up their own telephone service. To establish service, employees need to provide their address, passport number, and landlord’s name. All expatriates are required to have a landline phone, as landline service is required for the residential security alarm to operate.

CANTV has several different rate plans from which to choose. Charges are based on the amount of time spent on the phone. Billing is monthly and payment can be made at any bank (partial payments are not accepted). Payments can also be linked to a credit card, with an automatic charge each month.

Employees are responsible for telephone costs. Rate plan information and promotions are available by visiting the CANTV website.

Internet: In general, apartments and homes have Internet service capabilities. Internet service is available through a number of providers, such as CANTV, Movistar, Intercable and Supercable and is fairly reliable with good bandwidth. Expatriates are generally able to connect to the company’s intranet from home. Employees establish and pay for their own Internet service. Payments can be linked to a credit card, with an automatic charge each month.

Cable: Cable television offers a range of international channels, including HBO, Fox, CNN and many others. Cable service is available through a number of providers, such as DirecTV, Intercable and Supercable. Some providers have very few channels in English, so it is important to confirm programming before signing up for service. Some companies offer packages that include cable, high-speed Internet and telephone service. Payments can be linked to a credit card, with an automatic charge each month. To establish service, employees need to provide a credit card and a copy of their passport.

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