Contact Us – Bureau of Internal Revenue

Accountable Forms Division

 

Functions

1. Prepares necessary papers and documents for the procurement of accountable forms and undertakes actual procurement thereof.

2. Monitors the printing of accountable forms and ensure compliance with the specifications and security features requirement.

3. Maintains information on the consumption of accountable forms including its losses and damages.

4. Processes the request for disposal of accountable forms found to be defective, damaged or obsolete and witness disposal thereof.

 

Office Address

B-4/B-7 Basement National Office Bldg. Diliman, Q.C.

 

 

 

 

Chief

MINERVA E. MAGPANTAY (Officer-in-charge)

 

direct

8926-55-51

 

local

7444

 

 

 

 

Assistant Chief

 

 

direct

8922-48-80

 

local

7447

 

 

 

 

Staff

 

 

direct

 

 

local

7446/7534/7535/7536/7445

 

fax

 

 

 

 

Accounting Division

 

Functions

1. Certifies as to availability of funds (CAFs) in accordance with auditing rules and regulations.

2. Pre-audits, processes, reviews and settles various money claims in compliance with accounting and audititng rules and regulations.

3. Maintains accounting records and books of accounts to reflect accurate and current financial informations relative to expenditures and disbursements of the Bureau.

 

Office Address

Room 1005 10 th Floor National Office Bldg, Diliman Q.C.

 

 

 

 

Chief

JESOSA C. VEDEJA

 

direct

8926-55-15

 

local

7437/7430

 

 

 

 

Assistant Chief

AIRA JOYCE D. LEONCIO (OIC)

 

direct

 

 

local

7060

 

 

 

 

Staff

 

 

direct

 

 

local

7432/7433/7434

 

fax

8426-21-68

 

 

 

Accounts Receivable Monitoring Division

 

Functions

1. Monitors the performance of the Large Taxpayers Service, Regional Offices and Revenue District Offices in the management and collection of all delinquent accounts, including their respective enforcement of collection remedies, and the safekeeping and disposition of forfeited properties/acquired assets.

2. Reviews/approves certifications on the existence of any outstanding liabilities of taxpayers.

3. Monitors the enforcement of collection of all delinquent accounts thru administrative remedies by implementing offices.

 

Office Address

Room 909 9th Floor National Office Bldg, Diliman, Q.C.

 

 

 

 

Chief

GLENN B. ALDE

 

direct

8924-15-52

 

local

7293

 

 

 

 

Assistant Chief

WILLIAM P. MANZANARES (OIC)

 

direct

 

 

local

7296

 

 

 

 

Staff

 

 

direct

8928-74-66/8929-23-10

 

local

7297/7295

 

fax

 

 

 

 

Administrative Service

 

Functions

1. Provides functional direction to procurement, accountable forms, records and property management, building and facilities maintenance, and other general services.

 

Office Address

Room 607 6th Floor National Office Bldg. , Diliman Q.C.

 

 

 

 

ACIR

GEALDINA E. REYES

 

direct

 

 

local

7373

 

 

 

 

HREA

ELOISA C. TAMINA (OIC)

 

direct

8924-29-10

 

local

7459

 

 

 

 

Staff

 

 

direct

 

 

local

7459/7438

 

fax

 

 

 

 

Administrative Systems Division

 

Functions

1. Evaluates and prioritizes projects, sets timeline and budgets related to outsourcing of development and/or maintenance of adminstrative systems.

2. Evaluates and approves contractor (outsourcer/service provider) deliverables for new administrative application systems and major system changes and ensures conformance with user requirements and standards.

3. Coordinates with contractor and process owner for the conduct of User Acceptance Testing/quality assurance, including integration and system testing until entire system is operational.

 

Office Address

Room 310C/310A RCC Bldg

 

 

 

 

Chief

MA. ANTONETTE D. ABLAY

 

direct

8426-21-71

 

local

7071

 

 

 

 

Assistant Chief

MARY JANE A. BOHOLANO

 

direct

 

 

local

7066

 

 

 

 

Staff

 

 

direct

8426-21-71

 

local

7022/7075

 

fax

8426-21-71

 

 

 

Appellate Division

 

Functions

1. Resolves protests and requests for reinvestigation/ reconsideration whether or not the protest is in accordance with the provisions of Sec. 228 of the NIRC of 1997, as amended, and its implementing regulations; or whether or not the protest involved a question of fact or of law or both on cases falling under its jurisdiction.

2. Issues notices of conference hearing and subpoena witnesses when necessary for the resolution of pending protested tax cases and claims for tax credit/refund falling under its jurisdiction.

3. Prepares administrative decisions on protested tax cases involving questins of law and/or fact, and digest of the said decisions.

 

Office Address

Room 807 8th Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

Chief

HAYLE F. BONILLA

 

direct

8926-26-97

 

local

7332

 

 

 

 

Assistant Chief

KATRINA DAPULA-BALBASTRE

 

direct

8925-20-87

 

local

7333

 

 

 

 

Staff

 

 

direct

 

 

local

7330/7331

 

fax

 

 

 

 

Assessment Performance Monitoring Division

 

Functions

1. Formulates policies, work programs, standards, guidelines and procedures relative to the revision/updating of the schedules of real properties including request/appeal/protest on revaluation/assignment of zonal values of real properties, One Time Transaction (ONETT) reports, Certificates Authorizing Registration (CARs)/Tax Clearances (TCLs) issued, Capital Gains Tax, Documentary Stamp Tax and other taxes derived from transfer of real properties.

2. Reviews recommended revision/updating of zonal values submitted by revenue regions.

3. Monitors and collates reports submitted by field offices on eLAs issued.

 

Office Address

Room 905 9th Floor National Office Bldg. Diliman, Q.C

 

 

 

 

Chief

FLORYDETTE A. CUALES

 

direct

8926-57-04

 

local

7272

 

 

 

 

Assistant Chief

GINA O. VILLASOTO

 

direct

8922-78-73

 

local

7276

 

 

 

 

Staff

 

 

direct

8928-85-21

 

local

7275/7273/7274

 

fax

8926-57-04

 

 

 

Assessment Programs Division

 

Functions

1. Conducts study, research and analysis for the development of audit procedures and techniques for improving the quality of tax audit.

2. Conducts study and analysis for risk assessment related to audit and preparation of the annual national audit plan.

3. Recommends actions and improvements after evaluation of field offices’ implementation of assessment programs, including their reporting system.

 

Office Address

Room 907 9th Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

Chief

EDITH B. CARAYUGAN

 

direct

8922-48-35

 

local

7262

 

 

 

 

Assistant Chief

 

 

direct

 

 

local

7264

 

 

 

 

Staff

 

 

direct

8922-48-99

 

local

7263/7265/7266

 

fax

 

 

 

 

Assessment Service

 

Functions

1. Provides functional direction relative to all audit and assessment activities, evaluation of assessment accomplishments, asset valuation concerns, management of the Third-Party Information (TPI) Program, applications for VAT zero-rating of non-large taxpayers, monitoring of availments of tax exemptions/incentives, audit/verification of VAT credit/refund claims by direct exporters and review of cases from field offices including cases submitted by DOF One Stop Shop (DOF-OSS) Center, except claims for tax credit/refund involving erroneous or illegal collection of taxes.

 

Office Address

Room 509 5th Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

ACIR

MA. LUISA I. BELEN

 

direct

8926-57-51

 

local

7257

 

 

 

 

HREA

ROSANA P. SAN VICENTE

 

direct

926-57-06

 

local

7259

 

 

 

 

Staff

 

 

direct

8926-38-22

 

local

7261/7587/7594

 

fax

8926-38-22

 

 

 

Audit Information, Tax Exemption & Incentives Division

 

Functions

1. Formulates policies, work programs, standards, guidelines and procedures relative to the supervision of tax exemptions/incentives by entities duly registered with the BOI, PEZA, SBMA and other IPAs.

2. Develops and recommends policies, work programs, standards, guidelines and procedures in the management of the TPI Program.

3. Develops policies, work programs, standards, guidelines and procedures in the tracking of Letter Notices (LNs).

 

Office Address

Room 910 9th Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

Chief

MONSERRAT VENUS A. AXALAN

 

direct

 

 

local

7270

 

 

 

 

Assistant Chief

ERIC O. MANESE (OIC)

 

direct

 

 

local

7267

 

 

 

 

Staff

 

 

direct

8928-81-17

 

local

7269/7268/7271/7607

 

fax

8926-54-16

 

 

 

Budget Division

 

Functions

1. Allocates budget appropriation in accordance with the program/project thrusts of the Bureau.

2. Prepares annual, supplemental, special and deficiency budgets of the Bureau.

3. Assists top management in the presentation of BIR budgetary estimates before administrative and legislative bodies.

 

Office Address

Room 1009 10th Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

Chief

MA. VICTORIA B. VILLENA

 

direct

8925-52-77

 

local

7421

 

 

 

 

Assistant Chief

VIVIAN B. GARENA (OIC)

 

direct

 

 

local

7422

 

 

 

 

Staff

 

 

direct

8926-13-13

 

local

7423/7424/7425

 

fax

8926-55-56

 

 

 

Business Intelligence Division

 

Functions

1. Evaluates and prioritizes projects, sets timeline and budgets related to outsourcing of development and/or maintenance of business intelligence systems.

2. Evaluates and approves contractor (outsourcer/service provider) deliverables for new business intelligence application systems and major system changes and ensures conformance with user requirements and standards.

3. Coordinates with contractor (outsourcer/service provider) and process owner for the conduct of User Acceptance Testing/quality assurance including integration until entire system is operational.

 

Office Address

Room 310 E&F RCC Bldg., BIR Compound, BIR Road, Diliman, Q.C.

 

 

 

 

Chief

MARIA OLIVIA V. BERNARDO

 

direct

 

 

local

7069

 

 

 

 

Assistant Chief

ESTRELLITA F. FELICIANO (OIC)

 

direct

8927-41-31

 

local

 

 

 

 

 

Staff

 

 

direct

 

 

local

7076/7074/7072

 

fax

8925-20-45

 

 

 

Client Support Service

 

Functions

1. Provides functional direction relative to public service, information and education, taxpayer record update and registration process/system improvement, design, revision and review of external forms and internal/external stakeholders communications and customer assistance.

2. Directs the year-round customer assistance service program including nationwide tax campaigns in the National, Regional and District Offices.

 

Office Address

Room 611 6th Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

ACIR

TERESITA M. ANGELES

 

direct

8921-43-24

 

local

7242

 

 

 

 

HREA

JANETTE R. CRUZ

 

direct

8426-21-69

 

local

7303

 

 

 

 

Staff

 

 

direct

8928-85-22

 

local

7304/7241/7245/7243/7303

 

fax

8928-85-22

 

 

 

Collection Performance Monitoring Division

 

Functions:

1. Develops and recommends policies, work programs, standards, guidelines and procedures relative to monitoring, evaluation, and analysis of collection reports, collection of internal revenue taxes thru RCOs, AABs and other collection agents, and implementation of the Returns Compliance System.

2. Reviews and consolidates the reports received on AABs/RCOs to determine compliance with collection procedures, rules & regulations based on the performance criteria of the Bureau for purposes of penalty imposition.

3. Monitors and evalautes the reports submitted by regional, district and LT offices regarding drastic changes in internal revenue tax payments and prepares an analysis thereof.

 

Office Address

Room 804 8th Floor, National Office Bldg., Diliman, Q.C.

 

 

 

 

Chief

MA. CRISTINA U. DACUMOS (OIC)

 

direct

 

 

local

7495

 

 

 

 

Assistant Chief

STELA MARIE M. CARIASO

 

direct

 

 

local

7506

 

 

 

 

Staff

 

 

direct

8926-57-71/8925-20-40

 

local

7542/7306/7511

 

fax

8926-56-94

 

 

 

Collection Programs Division

 

Functions

1. Develops and implements policies, work programs, standards, guidelines and procedures relative to collection activities.

2. Conducts study and analysis of risk-based approach in the handling of accounts receivables/delinquent accounts and in the disposition of seized and forfeited assets.

3. Determines and analyzes problems on collection processes and recommends solutions or improvements thereto.

 

Office Address

Room 810 8th Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

Chief

NANETTE S. NIEVERA

 

direct

8922-58-17

 

local

7282

 

 

 

 

Assistant Chief

MARIA LINDA E. BAUTISTA (ICO)

 

direct

 

 

local

7285

 

 

 

 

Staff

 

 

direct

8926-38-15

 

local

7283/7284/7483

 

fax

8928-34-88

 

 

 

Collection Service

 

Functions

1. Provides functional direction relative to collection of internal revenue taxes; accounting & allotment of revenues; effective implementation of the withholding tax system and the Electronic Documentary Stamp Tax System (eDST); accreditation/disaccreditation of banks as authorized agent banks (AABs); monitoring and evaluation of the performance of AABs, RCOs, Deputized Municipal Treasurers (DMTs) and other collection agents; processing of applications for transfer, cash conversion, and regular revalidation of Tax Credit Certificates (TCCs); issuance of Tax Debit Memo (TDMs); processing of applications for issuance of TCCs for NBI and Bidding purposes; management and monitoring of accounts receivable and forfeited assets; and other collection-related programs and activities.

 

Office Address

Room 507 5th Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

ACIR

CLAVELINA S. NACAR (OIC)

 

direct

8927-92-77

 

local

7277

 

 

 

 

HREA

ROSARIO M. PADILLA (OIC)

 

direct

8926-57-97

 

local

7279

 

 

 

 

Staff

 

 

direct

 

 

local

7278/7280/7281

 

fax

8426-21-91

 

 

 

Customer Assistance Division

 

Functions

1. Provides consistent, accurate and timely response to telephone, voice mail and e-mail inquiries and from other channels raised by internal and external stakeholders.

2. Implements a year-round customer assistance program to provide updated information on tax laws, regulations, procedures, e-Services & other BIR-related information to taxpayers, internal stakeholders and the general public.

3. Develops and maintains customer’s feedback mechanism by conducting regular customer satisfaction surveys, and recommends possible areas to improve the division’s operatiion.

 

Office Address

Revenue Computer Center Building, BIR National Office Compound

 

 

 

 

CONTACT CENTER HOTLINE NO.

8538-32-00

 

 

 

 

Chief

ROSA BELLA B. JAVERINA

 

direct

8925-26-97

 

local

3040

 

 

 

 

Assistant Chief

MERISSA C. TUNGOL

 

direct

8920-22-47

 

local

3032

 

fax

 

 

Staff Local

3012/3024/3035/3036/3037

 

 

 

Data Warehousing and Systems Operations Division

 

Functions

1. Builds up, maintains and updates the data warehouse to ensure availability of timely and accurate informatiion to various end-users within the Bureau.

2. Provides information on the design of the operational data sources and handles the review and approval of data models deployed in the Data Warehouse.

3. Coordinates with contractor (outsourcer/service provider) & process owner for the conduct of User Acceptance Testing/quality assurance, including integration and system testing until entire system is optional.

 

Office Address

Room 110 RCC Bldg. BIR Compound Diliman, Q.C.

 

 

 

 

Chief

ANDRELIZA R. CALA

 

direct

8929-78-23

 

local

7031

 

 

 

 

Assistant Chief

IGNACIO DV. MORATA JR. (OIC)

 

direct

8924-41-18

 

local

7049

 

 

 

 

Assistant Chief

ANALEA G. ELERIA (OIC)

 

direct

 

 

local

 

 

 

 

 

Staff

 

 

direct

8928-23-57

 

local

7048/7041

 

fax

 

 

 

 

Enforcement & Advocacy Service

 

Functions

1. Provides functional direction to tax fraud and intelligence operations, litigation and prosecution matters & development and investigation of tax cases including those under the Run After Tax Evaders (RATE) Program.

2. Establishes database for criminal violations of internal revenue laws and court decisions on cases filed & all approved revenue issuances prepared by the Service/Divisions under it for regular updates of the Legal Information System.

 

Office Address

Room 309 3rd Floor National Office Bldg. Diliman, q.C.

 

 

 

 

ACIR

JAMES H. ROLDAN

 

direct

8922-47-51

 

local

7155

 

 

 

 

HREA

FELIX PAUL R. VELASCO III

 

direct

8925-26-93

 

local

7156

 

 

 

 

Staff

 

 

direct

 

 

local

7127/7154/7151/7153

 

fax

8922-47-93

 

 

 

Excise LT Audit Division I

 

Functions

1. Implements policies, work programs, standards, guidelines and procedures relative to assessment and processing of claims for tax credit/refund of excise large taxpayers within its area of jurisdiction.

2. Conducts quality audit of tax cases within its jurisdiction and submits reports of investigation thereof.

3. Acts on all letters of protests, involving resolution of factual issues on FAN issued and on disallowed/denied claims for TCC/refund, requests for reinvestigation and similar communications of taxpayers.

 

Office Address

Room 209 2nd floor National Office Bldg. Diliman, Q.C.

 

 

 

 

Chief

CHRISTINE M. CARDONA

 

direct

8928-58-08

 

local

7211

 

 

 

 

Assistant Chief

RONA B. MARCELLANO (OIC)

 

direct

8926-36-03

 

local

7240

 

 

 

 

Staff

 

 

direct

8926-55-88/8926-57-37/928-30-91

 

local

7215/7212/7569

 

fax

 

 

 

 

Excise LT Audit Division II

 

Functions

1. Implements policies, work programs, standards, guidelines and procedures relative to assessment and processing of claims for tax credit/refund of excise large taxpayers within its area of jurisdiction.

2. Conducts quality audit of tax cases within its jurisdiction and submits reports of investigation thereof.

3. Acts on all letters of protests, involving resolution of factual issues on FAN issued and on disallowed/denied claims for TCC/refund, requests for reinvestigation and similar communication of taxpayers.

 

Office Address

Room 211A 2nd Floor national Office Bldg. Diliman, Q.C.

 

 

 

 

Chief

SIMPLICIO V. CABANTAC JR.

 

direct

8926-56-86

 

local

7213

 

 

 

 

Assistant Chief

MONICA L. ZAMORA

 

direct

8928-79-60

 

local

7214

 

 

 

 

Staff

 

 

direct

8925-15-09

 

local

7291/7298

 

fax

 

 

 

 

Excise LT Field Operations Division

 

Functions

1. Conducts actual supervision and monitoring of the operations of establishments engaged in the manufacture/importation/export of excisable products (EEMIEP) particularly on the reciepts of raw materials/imported finished products, transfers of raw materials and intermediate products, production and removal/sales of finished goods to ascertain their compliance with existing revenue regulations and issuances.

2. Prepares and monitors consolidated reports on productiion & removals of excisable articles and collections of excise tax by industry sector based on the transcript of ORBs submitted by excise taxpayers.

3. Reconciles reports of production and removals of finished goods and collection of the corresponding excise taxes submitted by the EEMIEP with the reports submitted by ROOPs and third party data.

 

Office Address

Room 206/207 2nd Floor National Office Bldg. Diliman, Q.C.

 

HOTLINE

8922-47-70

 

Chief

VENUS T. GATICALES

 

direct

 

 

local

7216

 

 

 

 

Assistant Chief

EMILIE C. PEIG (OIC)

 

direct

 

 

local

7217

 

 

 

 

Staff

 

 

direct

8926-93-43

 

local

7218/7219/7497/7593

 

fax

8928-84-84

 

 

 

Excise LT Regulatory Division

 

Functions

1. Implements policies, work programs, standards, guidelines and procedures relative to the issuance of permits (continuing and transactional) and recommends changes, if any.

2. Evaluates and processes applications/requests of ETs for Product Replenishment Certificate and Product Replenishment Debit Memo.

 

Office Address

Room 102 Ground Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

Chief

MA. ROSARIO O. PUNO

 

direct

8928-85-01

 

local

7580

 

 

 

 

Assistant Chief

ENEDINA S. MARTIREZ

 

direct

8922-58-06

 

local

 

 

 

 

 

Staff

 

 

direct

8925-26-96/8925-17-98

 

local

7181/7178/7182/7183/7180/7129

 

fax

925-17-92

 

 

 

Finance Service

 

Functions

1. Provides functional direction to budgeting and accounting of disbursements.
2. Allocates budget appropriation in accordance with the program / projectt thrusts of the Bureau.
3. Accounts for the disbursement and cash allocations incurred by the Bureau.

 

Office Address

Room 505 5th Floor national Office Bldg. Diliman, Q.C.

 

 

 

 

ACIR

LUCITA P. OANDASAN

 

direct

8926-56-37

 

local

7417

 

 

 

 

HREA

TERESA A. CANCINO

 

direct

8926-57-89

 

local

7413

 

 

 

 

Staff

 

 

direct

 

 

local

7777/7414/7416/7418

 

fax

8926-57-84

 

 

 

General Services Division

 

Functions

1. Takes charge of the general maintenance of the N.O. Building, Data Processing Center (DPC) Bldg., Revenue Computer Center (RCC), National Training Center (NTC), Day Care Center, Motorpool Bldg. and Sports facilites.

2. Prepares necessary papers and documents for the procurement of goods and services in accordance with the Bureau’s requirements.

3. Provides communication services such as telephone, mailing, messengerial, printing and document reproduction and other related services.

 

Office Address

Room 1011 10th Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

Chief

RODOLFO D. AURENCIO (OIC)

 

direct

920-75-09

 

local

7450

 

 

 

 

Assistant Chief

MA. ELIZA D. GACUTAN (OIC)

 

direct

 

 

local

7466

 

 

 

 

Staff

 

 

direct

8924-28-38/8926-33-75

 

local

7451/7788/7454/7723/7769

 

fax

8924-32-52

 

 

 

Human Resource Development Service

 

Functions

1. Provides functional direction to matters concerning personnel in the areas of career management, performance evaluation, employees welfare and trainings.

 

Office Address

Room 601 6th Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

ACIR

MARIVIC A. GALBAN (OIC)

 

direct

8928-31-36

 

local

7390

 

 

 

 

HREA

CECILIA C. FELIPE (OIC)

 

direct

8927-09-90

 

local

7392

 

 

 

 

Staff

 

 

direct

 

 

local

7394/7393/7391

 

fax

8928-31-36

 

 

 

Information Systems Development & Operations Service

 

Functions

1. Provides functional direction to the development, maintenance and overall operation of information systems.

2. Ensures updated comprehensive standards for various resources (ICT equipment, people, time & budget) required for implementation of information systems project, as well as quality of products and processes in the developemt and operations of information systems.

3. Monitors and manages in-house application develoment and maintenance to ensure smooth and efficient operation.

 

Office Address

Room 309 RCC Bldg. BIR Compound Diliman, Q.C.

 

 

 

 

ACIR

JAIME M. ZABALA (OIC)

 

direct

 

 

local

7065

 

 

 

 

HREA

JOSE C. AFABLE (OIC)

 

direct

8426-21-72

 

local

7023

 

 

 

 

Staff

 

 

direct

8928-10-35

 

local

7064/7024/7025

 

fax

8925-20-44

 

 

 

Information Systems Project Management Service

 

Functions

1. Provides functional direction to the development of IT applications, IT security management, technical acceptance & project management.

2. Interacts with and provides assistance to contrctor (outsources / service provider) in the development / maintenance of IT projects.

3. Manages preparation of technical specifications reports and detailed design/programming deliverable and ensures confromance with technical standards.

 

Office Address

Room 308 RCC Bldg. BIR Compound Diliman, Q.C.

 

 

 

 

ACIR

CAROLYN ANN C. REYES (Officer-In-Charge)

 

direct

8925-1968

 

local

7081

 

 

 

 

HREA

RAQUEL CRISTINA V. BALTAZAR (OIC)

 

direct

 

 

local

7067

 

 

 

 

Staff

 

 

direct

8928-63-65

 

local

70802/7083/7042

 

fax

8928-32-35

 

 

 

Internal Affairs Service

 

Functions

1. Conducts preliminary fact-finding investigation and prosecution of administrative cases filed against revenue personnel.

2. Conducts formal investigation/hearing of administrative charges formally filed against erring revenue personnel.

3. Prepares and recommends appropriate actions/decisions on administrative cases heard.

 

Office Address

Room 609 6th Floor National Office Bldg. Dilima, Q.C.

 

 

 

 

ACIR

DANIEL T. DE JESUS (Officer-In-Charge)

 

direct

8922-93-45

 

local

7349

 

 

 

 

HREA

DANIEL T. DE JESUS (OIC)

 

direct

 

 

local

7346

 

 

 

 

Staff

 

 

direct

 

 

local

7356/7358/7606

 

fax

8926-56-57

 

 

 

Internal Communications Division

 

Functions

1. Prepares communication materials to disseminate information about the latest tax laws and regulations inculding the Bureau’s policies, priorities and programs/projects.

2. Manages the updating of content of the BIR website/portal and disseminates copy of revenue issuances, memoranda and other information material via electronic media.

3. Plans, coordinates and documents the conduct of internal briefings on BIR programs and projects, including new developments in the Bureau

 

Office Address

Room 903 9th Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

Chief

RUTH O. LLAUSAS (OIC)

 

direct

8922-48-45

 

local

7148

 

 

 

 

Assistant Chief

PINKY P. MATEO (OIC)

 

direct

 

 

local

7150

 

 

 

 

Staff

 

 

direct

8920-11-66/8924-32-44

 

local

7147/7149

 

fax

8426-21-90

 

 

 

Internal Investigation Division

 

Functions

1. Evaluates the merits of all denunciations/complaints and reports against revenue officials and employees involving violations of the provisions of the Administrative Code of 1987 (EO 292) and the Omnibus Rules Implementing Book V of the said Code and related Civil Service Laws, the Code of Conduct and Ethical Standards of Public Officials and Employees (RA 6713), the Law on Sexual Harrasment (RA 7877), Anti-Graft & Corrupt Practices Act (RA 3019), Revised Code of Conduct as implemented by RMO 53-2010, illegal enrichment cases and other allied laws, administrative issuances, regulations and directives, and conducts the necessary investigation and prosecution thereon.

2. Oversees the implementation of approved physical program and measures for the safegurding of the personnel, records, supplies and materials, facilities & building of the BIR, particularly its computers and other communication equipment.

 

Office Address

Room 105 Gorund Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

Chief

ARIEL CRSPIN D. ANTE (OIC)

 

direct

8926-38-35

 

local

7351

 

 

 

 

Assistant Chief

JASON RAINIER T. TAN (OIC)

 

direct

 

 

local

7352

 

 

 

 

Staff

 

 

direct

8926-32-12

 

local

7353/7354

 

fax

 

 

 

 

International Tax Affairs Division

 

Functions

1. Formulates and administers work plans for the effective discharge of international commitments and obligations of the BIR (e.g. SGATAR, Global Forum).

2. Studies and recommends measures/issuances affecting international taxpayers (e.g. multinational enterprises) and international transactions (e.g. Transfer Pricing, Advance Pricing Agreements).

3. Implements the unifor applicatiion of international tax laws, court decisions, revenue regulations and other revenue issuances.

 

Office Address

Room 811 8th Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

Chief

ROBBIE M. BAÑAGA

 

direct

8927-00-22

 

local

7341

 

 

 

 

Assistant Chief

LYKA LEIGH M. TOLENTINO (OIC)

 

direct

8926-34-20

 

local

7340

 

 

 

 

Staff

 

 

direct

8926-57-29

 

local

7339/7342/7343

 

fax

8926-34-20

 

 

 

IT Contract Management Division

 

Functions

1. Oversees and monitors IT procurement and contracts.

2. Monitors delivarables, timelines and adherence to Service Level Agreements (SLAs) of contractor (outsourcer/service provider) and ensures that contractor complies with terms and conditions of the contract.

3. Verifies and monitors contractor’s (outsourcer’s/service provider’s) contract obligations before approval of invoices/billings for payment.

 

Office Address

Room 305-3063rd Floor RCC Bldg. BIR Compund, Diliman, Q.C.

 

 

 

 

Chief

LOIDA S. VALENCIA

 

direct

 

 

local

7097

 

 

 

 

Assistant Chief

CARMINDA R. BALAYAN

 

direct

 

 

local

7374

 

 

 

 

Staff

 

 

direct

8928-48-50

 

local

7375/7505/7369/7560/7087

 

fax

8925-20-47

 

 

 

IT Planning & Standards Division

 

Functions

1. Prepares/consolidates ISG budget on tax computerization and the corresponding PPMP, and other budgetary requiremens [such as Medium-Term Informatiion and Communication Technology Harmonization Initiative (MITHI) concept papers] required by other gov’t. agencies.

2. Develops and maintains comprehensive standards for resources required to implemnt information systems projects, as well as quality of products and processes to develop, operate and manage information systems.

3. Establishes and maintains performance indicators and standards for siginifcant processes to develop, operate and manage info. systems.

 

Office Address

Room 201B 2nd Floor RCC Bldg. BIR Compound Diliman, QC

 

 

 

 

Chief

ROWENA C. MANANSALA

 

direct

8928-37-28

 

local

7085

 

 

 

 

Assistant Chief

MA. LOURDES L. MANGASPAR

 

direct

8925-19-74

 

local

7084

 

 

 

 

Staff

 

 

direct

 

 

local

7086/7088

 

fax

927-41-01

 

 

 

Large Taxpayers Service

 

Functions

1. Provides functional direction to taxpayers assistance, collection, assessment and monitoring activities on large taxpayers including computerized and non-computerized processing & analysis of data.

2. Administers and enforces internal revenue laws and regulations including the assessment and collection of all internal revenue taxes, charges and fees.

 

Office Address

Room 307 3rd Floor national Office Bldg. Diliman, Q.C.

 

 

 

 

ACIR

MARIDUR V. ROSARIO (OIC)

 

direct

8922-19-26

 

local

7177

 

Staff

7168

 

 

 

 

Office Address

Room 218 2nd Floor, National Office, Building, Diliman, Q.C.

 

HREA

IONE S. ALEJO (REGULAR LTS)

 

direct

8929-76-04

 

local

7194

 

Staff

7225

 

 

 

 

Office Address

Room 220 2nd Floor, National Office Building, Diliman, Q.C.

 

HREA

BEVERLY S. MILO (EXCISE LTS)

 

direct

8924-28-41

 

local

7173

 

Staff

7591

 

 

 

 

Office Address

Room 216 A&B 2nd Floor, National Office Building, Diliman, Q.C.

 

HREA

SALINA B. MARINDUQUE (PROGRAMS & COMPLIANCE GROUP)

 

direct

8920-75-10

 

local

7170

 

Staff

7171

 

Legal & Legislative Division

 

Functions

1. Serves as clearing house to Revenue Regulations & other issuances involving legal matters or with tax implications prepared by other offices of the Bureau.

2. Prepares drafts of all rulings and opinions on legal issues of first impression involving the interpretation of the NIRC of 1997 and other laws related thereto.

 

Office Address

Room 709 7th Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

Chief

JUANITO H. BALBASTRE, III (OIC)

 

direct

8926-55-36

 

local

7326

 

 

 

 

Assistant Chief

LOUIE MARZ A. TANGKIA (OIC)

 

direct

8927-09-63

 

local

 

 

 

 

 

Staff

 

 

direct

 

 

local

7327/7328/7329

 

fax

 

 

 

 

Legal Service

 

Functions

1. Provides functional direction to the preparation and interpretation of revenue laws, implementing regulations/issuances, decisions on administrative protests involving questions of law and/or fact and claims for tax credit/refund of taxes erroneously paid, tax treaties, international tax policies and agreements and other legal matters.

 

Office Address

Room 510 5th Floor National Office Bldg. Diliman Q.C.

 

 

 

 

ACIR

LARRY M. BARCELO (OIC)

 

direct

8922-48-97

 

local

7319

 

 

 

 

HREA

FAITH M. FAROCHILEN (OIC)

 

direct

8926-57-02

 

local

7321

 

 

 

 

Staff

 

 

direct

8922-48-97

 

local

7320/7322/7324/7344

 

fax

8926-54-12

 

 

 

Litigation Division

 

Functions

1. Institutes civil actions involving internal revenue cases.

2. Acts on petitions for review filed by taxpayers in the Court of Tax Appeals, Regional Trial Courts and administrative agencies involving internal revenue cases.

3. Prepares all pleadings, briefs and memoranda to be filed with the Court of Tax Appeals, RTC, and other courts and administrative agencies in connection with internal revenue cases pending before the same.

 

Office Address

Room 703 7th Floor National Office Bldg. Diliman, QC

 

 

 

 

Chief

SYLVIA R. ALMA JOSE

 

direct

8926-38-36

 

local

7334

 

 

 

 

Assistant Chief

AYESHA HANIA G. MATANOG

 

direct

 

 

local

7336

 

 

 

 

Staff

 

 

direct

 

 

local

7335/7582

 

fax

8926-55-08

 

 

 

LT Assistance Division

 

Functions

1. Provides frontline assitance/infomation and undertakes tax information dissemniation and education campaign for LTS.

2. Receives and processes applications for secondary registration, registration-related permits, certificates, registration information updates together with the required attachments and all forms of inquiries from LTS.

 

Office Address

Room 113/114 Ground Floor National Office Bldg. Diliman Q.C.

 

 

 

 

Chief

AMELIA C. RIVERA

 

direct

8925-52-70

 

local

7204

 

 

 

 

Assistant Chief

ABEGAIL A. ALAESTANTE (OIC)

 

direct

8927-00-82

 

local

7514

 

 

 

 

Staff

 

 

direct

8926-55-79/8925-17-96/8927-00-74/8925-20-56

 

local

7209/7025/70287210/7207/7206

 

fax

 

 

 

 

LT Collection Enforcement Division

 

Functions

1. Monitors the delinquent accounts of LTs and executes summary remedies for the collection thereof, throught issuance of collection letters/final notice before seizure, service and executions of WDL, WG and NTL.

2. Implements collection enforcement procedures on unpaid assessments, delinquent accounts and other collectible accounts from LTs.

 

Office Address

Room 208 2nd Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

Chief

GILDA B. IGLESIAS (OIC)

 

direct

8922-47-48

 

local

7188

 

 

 

 

Assistant Chief

LOUJEAN S. GEMANIL-ADRIANO (OIC)

 

direct

8925-15-05

 

local

7184

 

 

 

 

Staff

 

 

direct

8926-57-79

 

local

7185/7189/7186/7187

 

fax

8925-52-71

 

 

 

LT Division – Davao

 

Functions

1. Implements policies, programs, standards, guidelines & procedures relative to taxpayer assistance, collectiion, assessment and doc. processing, including processing of claims for tax credit/refund relative to LTs within its area of jurisdiction.

 

Office Address

Formerly Honda Cars Bldg., Cabaguio Ave., Davao City

 

 

 

 

Chief

EMILIANO B. SINGCO, JR.

 

direct

 

 

local

 

 

 

 

 

Assistant Chief

DENNIS MICHAEL B. DELUAO

 

direct

 

 

local

 

 

 

 

 

Staff

 

 

direct

(082)244-02-58/244-02-56

 

local

 

 

fax

 

 

 

 

 

List of eFPS Accredited Agent Banks

Metrobank
Equitable-PCI
Security Bank
Banco de Oro
Rizal Commercial Banking Corporation
Bank of the Philippine Islands
PNB
LBP
DBP
UNIONBANK
BANCNET through Standard Chartered Bank

 

 

 

LT Division – Cebu

 

Functions

1. Implements policies, programs, standards, guidelines & procedures relative to taxpayer assistance, collection, assessment and doc. processing, including processing of claims for tax credit/refund relative to LTs within its area of jurisdcitoon.

 

Office Address

10th Floor, 1Nito Tower, Archbishop Reyes Avenue, Cebu City

 

 

 

 

Chief

MARIA SOCORRO O. LOZANO

 

direct

(032) 233-98-25

 

local

 

 

 

 

 

Assistant Chief

FIDELA C. BARDELAS

 

direct

(032)233-98-97

 

 

 

 

Taxpayers Assistance Section

(032) 233-98-25

 

Quality Assurance Section

(032) 233-98-20

 

Collection Section

(032) 520-53-22

 

Assessment Section

(032)233-49-29/ (032) 233-98-29/(032)233-98-26

 

Administrative Section

(032)233-48-97

 

PACD

(032) 233-49-27

 

List of eFPS Accredited Agent Banks

Metrobank
E-PCI
Security Bank
Banco de Oro
Rizal Commercial Banking Corporation
Bank of the Philippine Islands
PNB
LBP
DBP
UNIONBANK
BANCNET through Standard Chartered Bank
China Bank

 

 

 

LT Document Processing & Quality Assurance Division

 

Functions

1. Implements the established data processing system and quality measurement standards to ensure integrity of data on LTS.

2. Ensures that the collection, storage and dissemination of all types of information are administered in a way that the data become a standardized resource available to all offices in the LTS and other concerned offices of the Bureau.

 

Office Address

Room 214A 2nd Floor national Office Bldg. Diliman, Q.C.

 

 

 

 

Chief

MARILOU S. VALLES

 

direct

8920-75-12

 

local

7195

 

 

 

 

Assistant Chief

JACQUELINE C. MALLARI

 

direct

8924-73-18

 

local

7199

 

 

 

 

Staff

 

 

direct

8920-75-49/8920-75-14

 

local

7198/7196/7197

 

fax

8920-75-47

 

 

 

LT Performance Monitoring & Programs Division

 

Functions

1. Reviews and monitors projects/programs on LTS to ascertain whether results are consistent with established objectives and goals & such projects/programs are being carried out as planned.

2. Implements work programs, methods and procedures in gathering, maintaining and analyzing data/information.

 

Office Address

Room 214B 2nd Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

Chief

HECTOR M. PEREZ

 

direct

8924-73-21

 

local

7470

 

 

 

 

Assistant Chief

RANDY P. JIMENEZ

 

direct

8920-75-46

 

local

7471

 

 

 

 

Staff

 

 

direct

892075-15

 

local

7473/7472

 

fax

 

 

 

 

Management Division

 

Functions

1. Conducts study on organization and staffing requirements of the Bureau.

2. Conducts management review of Bureau offices to ascertain strict compliance wirh prescribed systems, procedures/processes; and to assess the effectiveness of existing internal control systems, and recommends improvements therein, if necessary.

3. Coordinates the risk management efforts of the Bureau.

 

Office Address

Room 604 6th Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

Chief

GRACE T. DIZON

 

direct

8928-01-62

 

local

7139

 

 

 

 

Assistant Chief

MAYNARD E. MONSOD

 

direct

 

 

local

7142

 

 

 

 

Staff

 

 

direct

8926-76-56

 

local

7140/7141

 

fax

8928-01-62

 

 

 

Miscellaneous Operations Monitoring Division

 

Functions

1. Develops and recommends policies, work programs, standards, guidelines and procedures relative to the efficient and effective implementation of the withholding tax system, documentary stamp tax system, monitoring, processing, utilization and control of Tax Credit Certificate (TCC); monitoring and control of the use of Tax Remittance Advice (TRA) as a mode of remittance of withholding tax by National Government Agencies (NGAs).

2. Monitors and evaluates the effectiveness and efficiency by the concerned national, regional and district offices in the determination of adherence to withholding tax rules and regulations, standards, guidelines and procedures by the taxpayers under their respective jurisdiction in the implementation of the withholding tax system.

 

Office Address

Room 801 8th Floor National office Bldg. Diliman, Q.C.

 

 

 

 

Chief

CONRADO P. ITEM

 

direct

8926-93-51

 

local

7300

 

 

 

 

Assistant Chief

MA. NINA C. BABIDA

 

direct

8926-93-47

 

local

7299

 

 

 

 

Staff

 

 

direct

8927-09-98

 

local

7301/7302/7102

 

fax

8926-93-28

 

 

 

National Investigation Division

 

Functions

1. Formulates policies, work programs, standards, guidelines and procedures relative to the investigation of tax fraud cases and the conduct of intelligence work.

2. Conducts preliminary investigation of confidential information filed by informant with the BIR.

3. Makes arrests and sezures in relation to the violation of any penal law, rule or regulation administered by the BIR.

 

Office Address

Room 211B 2nd Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

Chief

ABIGAIL JOY D. GAMBOA (OIC)

 

direct

8924-29-13

 

local

7164

 

 

 

 

Assistant Chief

MARTIN JURIS V. UY

 

direct

926-54-49

 

local

7165

 

 

 

 

Staff

 

 

direct

 

 

local

7166/7163/7167

 

fax

8922-48-29

 

 

 

Network Management and Technical Support Division

 

Functions

1. Manages/oversees operation/performance of network equipment and other related devices/peripherals to ensure continuous/high network availability within BIR Wide Area Network (WAN) and Local Area Network (LAN).

2. Ensures that the IT direction of the Bureau is up to date & according to the emerging industry technology and that its current hardware, network and other system technolgy conform with industry accepted technology.

 

Office Address

Room 202B 2nd Floor RCC Bldg. BIR Compound Diliman, QC

 

 

 

 

Chief

ROWENA G. MARAVILLA

 

direct

 

 

local

7053

 

 

 

 

Assistant Chief

VIOLETA L. SANTOS

 

direct

8928-40-82

 

local

7062

 

 

 

 

Assistant Chief

RENATO V. OFIANA

 

direct

8927-50-36/8925-20-37

 

local

7055

 

fax

 

 

 

 

Performance Evaluation Division

 

Functions

1. Formulates policies, work programs, standards, guidelines and procedures relative to compliance with polices and the conduct of evaluation, monitoring, and review of fiscal operations, performance, information systems, and evaluaiton results monitoring.

2. Prepares recommendation to CIR on all matters relating to the Bureau’s operations and support unts’ performance, compliance, and control effectiveness.

 

Office Address

Room 605 6th Floor National Office Bldg. Diliman QC

 

 

 

 

Chief

CARLITO U. CORONEL (OIC)

 

direct

8927-00-84

 

local

7357

 

 

 

 

Assistant Chief

JEFFREY L. YU (OIC)

 

direct

8922-58-05

 

local

7359

 

 

 

 

Staff

 

 

direct

 

 

local

7482/7493

 

fax

 

 

 

 

Personnel Adjudication Division

 

Functions

1. Ensures the proper conduct of administrative investigation/hearing without necessarily adhering strictly to the ethical rules of procedure and evidence applicable to judicial proceedings.

2. Causes the service of the approved formal charge/s and/or preventive suspension order/s and other notices to the respondent/s and/or through his/jer office.

 

Office Address

Room 805 8th Floor National Office Bldg. Diliman, QC

 

 

 

 

Chief

MARIA FLORINDA Z. BACENA (OIC)

 

direct

8926-57-62

 

local

7360

 

 

 

 

Assistant Chief

 

 

direct

8927-09-70

 

local

7362

 

 

 

 

Staff

 

 

direct

 

 

local

7363/7364/7361

 

fax

 

 

 

 

Personnel Division

 

Functions

1. Formulates policies, work programs, standards, guidelines and procedures relative to personnel information, recruitment, selection. promotion, career management, compensation and benefits, employee’s performance appraisal and payroll system.

2. Develops, applies and evaluates policies, procedures, methods and programs related to the individual in the organizatiion to promote and enhance work effectiveness and advancement.

 

Office Address

Room 711 7th Floor National Office Bldg. Diliman, Q.C

 

 

 

 

Chief

SILVERIO C. SANTE

 

direct

8926-55-27

 

local

7398

 

 

 

 

Assistant Chief

CRISE ANTONETTE A. FLORES

 

direct

8926-55-62

 

local

7379

 

 

 

 

Staff

 

 

direct

8925-20-36/8925-20-39

 

local

7396/7397/7400/7401

 

fax

 

 

 

 

Planning & Programming Division

 

Functions

1. Conducts strategic and operational planning sessions, top & middle level management conferences, executive/functional meetings, and other similar activities.

2. Oversees the preparation, publication, and distribution of the Bureau’s Annual Report.

3. Develops/updates & implements the Office Perfomance Management System (OPMS) for the Bureau.

 

Office Address

Room 603 6th b Floor National Office Bldg. Diliman QC

 

 

 

 

Chief

FELIPA D. BIRGINIAS

 

direct

8920-35-68

 

local

7135

 

 

 

 

Assistant Chief

CHRISTIE L. VILLANUEVA

 

direct

89285-52-73

 

local

 

 

 

 

 

Staff

 

 

direct

 

 

local

7137/7573/7138/7136

 

fax

8926-56-63

 

 

 

Planning and Management Service

 

Functions

1. Performs staff, advisory and consultative functions relative to the Bureau’s srategic and operational planning, accomplishment reporting, monitoring & office performance evaluation, organization, staffing standards and manpower requirement, procedures and reports review including internal control systems, issues and concerns of regional offices needing action/policy direction at the National Office, risk management, revenue forecasting, statistical work and review, assessment and monitoring of the effect of economic policies on tax revenues.

 

Office Address

Room 403 4th Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

ACIR

MARIETTA U. LORENZO

 

direct

8926-54-74

 

local

7130

 

 

 

 

HREA

SIXTO C. DY JR.

 

direct

8927-09-88

 

local

7132

 

 

 

 

Staff

 

 

direct

8926-57-53/8925-52-76

 

local

7131/7133/7134

 

fax

8921-94-27

 

 

 

Procurement Division

 

Functions

1. Receives, evaluates and screens requisitions for procurement of goods and services based on urgency of request, stock position, pre-repair inspection, service reports and procurement leadtime.

2. Reviews and checks completeness of documents forwarded by the BAC Secretariat for contract preparation.

3. Conducts actual canvass of goods and services from various suppliers, contractors, printers and publishers.

 

Office Address

Room 1106 11th Floor national Office Bldg. Diliman, QC

 

 

 

 

Chief

NELLY S. IBO

 

direct

8925-52-74

 

local

7441

 

 

 

 

Assistant Chief

MYLENE R. QUEZADA

 

direct

8926-55-38

 

local

7439

 

 

 

 

Staff

 

 

direct

 

 

local

7442/7440/7443/7576

 

fax

8928-20-26

 

 

 

Project Development and Management Division

 

Functions

1. Provides overall technical and logistical support to the PMIS in developing and managing the Bureau’s modernization program.

2. Prepares the Procurement Plans for externally funded projects, as required in the agreements with development partners.

3. Ensures that all reform activities of the Bureau are consistent with the overall modernization program.

 

Office Address

Room 301 3rd Floor National Office Bldg. Diliman, Q.C.

 

 

 

 

Chief

 

 

direct

8920-75-06

 

local

7487

 

 

 

 

Assistant Chief

JON MICHAEL JOSEPH C. ANGELES

 

direct

 

 

local

7488

 

 

 

 

Staff

 

 

direct

 

 

local

7556/7220

 

fax

 

 

 

 

Project Management and Implementation Service

 

Functions

1. Develops and oversees the implementation of the overall reform or modernization program of the Bureau.

2. Reviews current practices of the BIR, in coordination with functional owners, with a view to identifying the necessary improvements or changes.

3. Discusses proposed changes with concerned functional offices in the BIR to ensure all relevant stakeholders have input to the reform process

 

Office Address

Room 401 4th Floor National Office Bldg. Diliman QC

 

 

 

 

ACIR

LILIBETH B. MARANAN (OIC)

 

direct

8920-75-02

 

local

7229

 

 

 

 

HREA

MAGDALENA A. ANCHETA

 

direct

8925-17-91

 

local

7223

 

 

 

 

Staff

 

 

direct

 

 

local

7224/7222/7221

 

fax

8920-75-02

 

 

 

Project Monitoring and Evaluation Division

 

Functions

1. Monitors the execution of approved work plans in terms of, but not limited to timeframe, scope of work and project deliverables and outputs.

2. Monitors the implementation of the modernization work plan in terms of, but not limited to objectives, inputs, outputs, outcome and impact.

3. Ensures that quality assurance measures are in place to evaluate and monitor the effectiveness of implemented reforms.

 

Office Address

Room 301 3rd Floor National Office Bldg. Diliman, QC

 

 

 

 

Chief

JOCELYN H. DACILLO (OIC)

 

direct

8920-75-08

 

local

7486

 

 

 

 

Assistant Chief

ANALYN P. USERO (OIC)

 

direct

 

 

local

7489

 

 

 

 

Staff

 

 

direct

 

 

local

7455

 

fax

 

 

 

 

Property Division

 

Functions

1. Prepares necessary papers and documents for the procurement of goods and services in accordance with the Bureau’s requirements.

2. Prepares deployment list of newly purchased and donated office equipment, furniture and fixtures, IT and non-IT equipment & motor vehicles.

3. Coordinates with the Inspection and Acceptance Committee in the conduct of actual inspection of delivered goods and services, completed infrasstructure projects and rendered consulting services.

 

Office Address

Room 1001 10th Floor National Office Bldg. Diliman, QC

 

 

 

 

 

 

 

Chief

LIGAYA P. LACONICO

 

direct

8924-32-41

 

local

7449

 

 

 

 

Assistant Chief

EDEN R. DAMIAN

 

direct

8920-75-48

 

local

7376

 

 

 

 

Staff

 

 

direct

 

 

local

7448/7455/7499/7494/7530

 

fax

 

 

 

 

Prosecution Division

 

Functions

1. Institutes criminal actions against persons violatiing internal revenue laws and other tax laws administered by the BIR.

2. Evaluates tax fraud cases referred by the National Investigation Division, Regional Investigation Division, Large Taxpayers Service and other offices involving a basic deficiency tax of at least One Million Pesos (P1.0 M) with the view of having them properly documented and substantiated to ensure successful prosecution thereof under the RATE Program.

3. Represents the CIR before the DOJ and the Courts in the preliminary investigation/hearing/trial of RATE cases and other criminal cases involving violations of NIRC of 1997, as amended, rules and regulations including other laws administered by the BIR.

 

Office Address

Room 704 7th Floor National Office Bldg. Diliman, QC

 

 

 

 

Chief

CATHERINE ROSE R. TORTOLES (OIC)

 

direct

8920-15-23

 

local

7337

 

 

 

 

Assistant Chief

JAMAICA KAY S. DELA CRUZ (OIC)

 

direct

8928-77-45

 

local

7338

 

 

 

 

Staff

 

 

direct

 

 

local

7559/7583

 

fax

8928-77-45

 

 

 

Public Information & Education Division

 

Functions

1. Monitors and coordinates year-round public service programs including nationwide tax campaigns in the National, Regional and District Offices.

2. Prepares the Bureau’s External Communication Plan for its stakeholders.

3. Monitors and evalautes the implementation of the Bureau’s External Communication Plan.

 

Office Address

Room 101 Ground Floor National Office Bldg. Diliman QC

 

 

 

 

Chief

MEILIN L. HIRANG (OIC)

 

direct

 

 

local

7247

 

 

 

 

Assistant Chief

PILAR M. VICERRA

 

direct

8926-38-66

 

local

7248

 

 

 

 

Staff

 

 

direct

8926-3820

 

local

7250/7252/7561/7251

 

fax

8926-38-66

 

 

 

Records Management Division

 

Functions

1. Takes charge of the numbering and safekeeping of the original copies of revenue issuances as well as safekeeping of all dockets of closed tax cases in the National Office.

2. Provides soft and hard copies to Internal Communications Division and hard copies to Customer Assistance Div., Public Information and Education Div. and General Services Div. on the day the revenue is numbered.

3. Furnishes University of the Phils. Law Center certified copies of revenue issuances which involve internal revenue taxes in compliance with Administrative Code of 1987.

 

Office Address

2nd Floor DPC Support Bldg. BIR Compound Diliman QC

 

 

 

 

Chief

MA. PERPETUA M. AGLIBUT

 

direct

 

 

local

7427

 

 

 

 

Assistant Chief

ANGEL G. ONGSOTTO

 

direct

8929-80-95

 

local

7474

 

 

 

 

Staff

 

 

direct

 

 

local

7428/7429

 

fax

8928-96-09

 

 

 

Regular LT Audit Division I

 

Functions

1. Identifies taxpayers under its jurisdiction for issuance of LAs in accordance with the audit programs of the LTS.

2. Conducts quality audit of tax cases within its jurisdiction and submits reports of investigation thereof.

3. Processes and recommends approval/disapproval of all claims for tax credit/refund of taxpayers, except those processed by the Legal Service.

 

Office Address

Room 216 2nd Floor National Office Bldg. Diliman QC

 

 

 

 

Chief

FRANCES E. LEONIDA

 

direct

8920-75-50

 

local

7190

 

 

 

 

Assistant Chief

ESTHER RHODA C. FORMOSO

 

direct

8920-75-30

 

local

 

 

 

 

 

Staff

 

 

direct

8924-73-11

 

local

7191/7192/7193/7508

 

fax

8920-75-50

 

 

 

Regular LT Audit Division II

 

Functions

1. Identifies taxpayers under its jurisdiction for issuance of LAs in accordance with the audit program of the LTS.

2. Conducts quality audit of tax cases within its jurisdiction and submits reports of investigation therof.

3. Processes and recommends approval/disapproval of all claims for tax credit/refund of taxpayers, except those processed by the Legal Service.

 

Office Address

Room 216 2nd Floor National Office Bldg. Diliman, QC

 

 

 

 

Chief

RUBI RUTH G. MAGTAGNOB

 

direct

8924-29-20

 

local

7162

 

 

 

 

Assistant Chief

AURELIO AGUSTIN T. ZAMORA (OIC)

 

direct

8924-73-17

 

local

 

 

 

 

 

Staff

 

 

direct

8924-73-16

 

local

 

 

fax

 

 

 

 

Regular LT Audit Division III

 

Functions

1. Identifies taxpayers under its jurisdiction for issuance of LAs in accordance with the audit program of the LTS.

2. Conducts quality audit of tax cases within its jurisdiction and submits reports of investigation thereof.

3. Processes and recommends approval/disapproval of all claims for tax credit/refund of taxpayers, except those processed by the Legal Service.

 

Office Address

Room 216 2nd Floor National Office Bldg. Diliman QC

 

 

 

 

Chief

ANALYNSIA C. ALARDE

 

direct

8925-26-98

 

local

7160

 

 

 

 

Assistant Chief

YOLANDA V. LUNA

 

direct

 

 

local

7157

 

 

 

 

Staff

 

 

direct

8920-75-25

 

local

7160/7579/7159

 

fax

8922-58-15

 

 

 

Research & Statistics Division

 

Functions

1. Gathers and maintains an inventory of statistical data relative to revenue forecasting, goal allocation, statistical reporting and analysis, profiling, surveys and research.

2. Gathers and monitors economic indicators/trends that may effect the Bureau’s revenue performance.

3. Develops methodologies and prepares goal allocatiions by implementing offices.

 

Office Address

Room 1106 11th Floor National Office Bldg. Diliman QC

 

 

 

 

Chief

KATHERINE A. ARANZA (OIC)

 

direct

8922-59-26

 

local

7143

 

 

 

 

Assistant Chief

JEMMA C. TATEL (OIC)

 

direct

8922-58-01

 

local

7145

 

 

 

 

Staff

 

 

direct

8926-55-65

 

local

7146/7144/7574/7577

 

fax

8927-09-94

 

 

 

Revenue Accounting Division

 

Functions

1. Prepares the Bureau’s financial statements, including the supporting schedules, statements, subsidiary ledgers, & other financial reports relative to income and revenues for submission to management and other fiscal agencies.
2. Monitors and evaluates the revenue accounting activities in the Regional and District Offices on matters pertaining to internal revenue collections through Revenue Official Receipts, Tax Remittance Advice and other modes of collections.
3. Consolidtes all reports on internal revenue collections and certifies internal revenue allotments and/or special shares of LGUs/certain government agencies in special funds for transmittal to BTr and DBM.

 

Office Address

Room 911 9th Floor National Office Bldg. Diliman QC

 

 

 

 

Chief

ZENAIDA U. FLORESCA

 

direct

8925-26-91

 

local

7288

 

 

 

 

Assistant Chief

EDITHA F. VALMORES

 

direct

8928-85-16

 

local

7286

 

 

 

 

Staff

 

 

direct

8925-56-07/8925-52-79/927-09-79/8925-52-83

 

local

7287/7289/7290

 

fax

8925-52-81/8925-52-80

 

 

 

Security Management Division

 

Functions

1. Conducts compliance/random audits and regulatory oversight on in-house and outsourced appications systems, ensures implementation of IT security policies and standards in the application system design.
2. Ensures that infomation/data protection and continuity process objectives are aligned with information security policies to address relevant security risks.
3. Provides IT security requirements on asset protection and business continuity management for the integration of appropirate security controls.

 

Office Address

Room 106 Gorund Floor RCC Bldg. BIR Compound Diliman QC

 

 

 

 

Chief

EUNISA R. CASTILLO

 

direct

 

 

local

7095

 

 

 

 

Assistant Chief

RACHELLE V. DATU

 

direct

8929-23-12

 

local

7093

 

 

 

 

Staff

 

 

direct

8926-86-70/8926-82-39

 

local

7096/7037

 

fax

8929-23-12

 

 

 

Systems Development Division

 

Functions

1. Establishes a high-level review of intended application systems and determines objectives, estimates required budget and sets timeline for development.

2. Define the functional and technical requirements of application systems to be developed in-house.

3. Conducts gap analysis of in-house applications systems.

 

Office Address

Room 210A 2nd Floor RCC Bldg. BIR Compound Diliman QC

 

 

 

 

Chief

MARY ANN C. GARCIA (OIC)

 

direct

 

 

local

7091

 

 

 

 

Assistant Chief

ROWENA G. RAMOS (OIC)

 

direct

 

 

local

7090

 

 

 

 

Staff

 

 

direct

8426-21-67/8925-19-66

 

local

7089

 

fax

 

 

 

 

Tax Audit Review Division

 

Functions

1. Reviews and evaluates audit reports involiving claims for tax credit/refund covering other taxes in accordance with the approved authority under existing revenue issuances.

2. Reviews and evaluates tax audit reports on claims for excess input tax credts in accordance with the approved authority under existing revenue issuances.

3. Conducts post review of tax cases closed in RDOs and approved by Regional Directors based on the prescrbied guidelines and threshold set by the CIR.

 

Office Address

Room 809 8th Floor National Office Building, Diliman, Q.C.

 

 

 

 

Chief

JUNJUN B. ANDALLO (OIC)

 

direct

8922-58-16

 

local

7597

 

 

 

 

Assistant Chief

ORLAN S. RABELISTA (OIC)

 

direct

 

 

local

 

 

 

 

 

Staff

 

 

direct

8922-48-70

 

local

7596/7260/7258

 

fax

8925-48-70

 

 

 

Taxpayer Service Programs & Monitoring Division

 

Functions

1. Monitors, reviews and evaluates the implementation of the taxpayer service monitoring programs and registration process improvement and external forms management.

2. Designs, reviews and updates external forms in coordination with the services/offices concerned.

3. Determines and develops taxpayers service monitoring programs for implementation at the National, Regional and District offices.

 

Office Address

Room 610 6th Floor National Office Bldg. Diliman QC

 

 

 

 

Chief

ELENITA S. MARIANO

 

direct

8926-37-11

 

local

7585

 

 

 

 

Assistant Chief

MARVIN A. GONZALES (OIC)

 

direct

8922-58-13

 

local

7253

 

 

 

 

Staff

 

 

direct

 

 

local

7539/7254/7256/7255/7586

 

fax

 

 

 

 

Taxpayer Service Systems Division

 

Functions

1. Evaluates and prioritizes projects, sets timeline and budgets related to outsourcing of the development and/or maintenance of taxpayer service systems.

2. Manages deliverables and timelines of contractor (outsourcer/service provider).

3. Prepares TOR when necessary and ensures successful project management implementatiion, as well as adherence to SLAs.

 

Office Address

Room 310 D&F 3rd Floor RCC Bldg. BIR Compound Diliman QC

 

 

 

 

Chief

ELIZABETH P. COSTALES

 

direct

 

 

local

7068

 

 

 

 

Assistant Chief

ANA RIA E. JACOB

 

direct

 

 

local

7070

 

 

 

 

Staff

 

 

direct

8925-20-50/8925-20-51/925-20-52/8925-20-53

 

local

 

 

fax

 

 

 

 

Training Delivery Division

 

Functions

1. Administers/implements the conduct of priority programs/courses as well as all other trainings such as regular, Information and Communications Technology (ICT)/ICT-related, livelihood programs, and pre-retirement that will continuously upgrade the knowledge, skills, abilities, values and orientation of trainers/staff/personnel.

2. Monitors the conduct of training courses in the regional and district offices.

3. Manages and approves all articles/publications in the BIR Website/Portal regarding regular/coordinated in-house training programs.

 

Office Address

Room 1010 10th Floor National Office Bldg. Diliman QC

 

 

 

 

Chief

MARIA LUISA B. PEREZ (OIC)

 

direct

8924-73-08

 

local

7406

 

 

 

 

Assistant Chief

GINA MARIE P. FRANCISCO (OIC)

 

direct

8925-26-94

 

local

7407

 

 

 

 

Staff

 

 

direct

 

 

local

7408/7409/7460

 

fax

8926-55-98/8928-00-58/8928-22-94

 

 

 

Training Management Division

 

Functions

1. Conducts Training Needs Analysis tio identify the competency gaps and recommends effective training and development programs for the Bureau personnel.

2. Designs course syllabus/curriculum and develops/enhances training programs/materials for the Bureau’s training programs.

3. Oversees/monitors and evaluates all regular and specialized trainings conducted by various offices.

 

Office Address

Room 1107 11th Floor National Office Bldg. Diliman QC

 

 

 

 

Chief

BENILDA M. CARAIG

 

direct

8920-75-45

 

local

 

 

 

 

 

Assistant Chief

MARIA MARTINA P. ROBLES

 

direct

8926-54-50

 

local

7402

 

 

 

 

Staff

 

 

direct

 

 

local

7402/7403/7404/7405

 

fax

8928-30-93

 

 

 

VAT Credit Audit Division

 

Functions

1. Conducts field audit/verification of VAT credit/refund claims by direct exporters.
2. Indorses discrepancies found during field audit/verification of VAT credit/refund claims which may have other tax implications to the RDO concerned.
3. Prepares evaluation reports on the result of field audit/verification conducted.

 

Office Address

Room 803 8th Floor National Office Bldg. Diliman QC

 

 

 

 

Chief

AMELITA A. ESCOBER

 

direct

8925-26-08

 

local

7572

 

 

 

 

Assistant Chief

SHIRLEY G. CUENCO

 

direct

8925-20-42

 

local

7878

 

 

 

 

Staff

 

 

direct

 

 

local

7550/7412/7367

 

fax

8925-17-95