(Solved) Capsim question 1. Investing $2,000,000 in TQM’s Channel Support Systems initiative will at a minimum increase demand for your products 1.7% in this… – Tutorials

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Capsim question

  • Investing $2,000,000 in TQM’s Channel Support Systems initiative will at a minimum increase demand for your products 1.7% in this and in all future rounds. (Refer to the TQM Initiative worksheet in the CompXM.xls Decisions menu.) Looking at the Round 0 Inquirer for Andrews, last year’s sales were $163,508,343. Assuming similar sales next year, the 1.7% increase in demand will provide $2,779,642 of additional revenue. With the overall contribution margin of 34.1%, after direct costs this revenue will add $947,858 to the bottom line. For simplicity, assume that the demand increase and margins will remain at last year’s levels. How long will it take to achieve payback on the initial $2,000,000 TQM investment, rounded to the nearest month?
  • 17 months
  • 9 months
  • 25 months
  • TQM investment will not have a significant financial impact
  • Select all of the following statements that are true four years from now, in the year 2020. Select 2 answers.
  • The Core segment will demand 9,782 thousand units
  • The Thrift segment will demand 7,748 thousand units
  • The Nano segment will demand 5,409 thousand units
  • The Elite segment will demand 5,876 thousand units
  • Your team is working hard to develop a strategy to serve a new client. Which of the following actions is most important to ensuring an effective strategy is chosen?
  • Conduct a benchmarking survey of similar clients to determine best strategy.
  • Ask the team member with the most industry-related experience to lead the process.
  • Suggest that each proposed strategy be evaluated against a set of key objectives.
  • Invite the client into a meeting to shape the strategy.
  • You were recently hired by the Andrews CEO as a consultant to evaluate the performance of the Chief Financial Officer (CFO). As part of that process, you interview the CFO’s direct reports (employees). Although they indicate that the CFO is technically competent, one individual told you stories about the CFO’s verbal abuse with employees. Given this information, what would be the most effective next step in the process?
  • Focus on the CFO’s work performance since his personal behavior is inappropriate in the workplace.
  • Inform the human resources department that there is a potential problem.
  • Tell the CEO about what you have uncovered and ask for her permission to speak about it with the CFO.
  • Collect more information about the extent to which this reported behavior is impacting others.
  • You are having a lunch meeting with a loyal and very good customer. Over lunch you happen to mention that your application to an exclusive golf club was denied for the second time. Your customer responds, “Hey, why didn’t you tell me? My family has been members there for 40 years, let me make a phone call, I’m sure we can get it worked out.” Which of the following statements should represent your primary concern about this situation?
  • If anyone else at my company learns about this, they might think that I bribed the customer.
  • My customer likely feels forced into having to help me.
  • My customer has increased influence over me that he might try to use for special treatment or deals
  • Current members of the club are likely to know I wasn’t accepted through the proper channels.

6. Looking forward to next year, if Chester’s current cash amount is $17,334 (000) and cash flows from operations next period are unchanged from this period and Chester takes ONLY the following actions relating to cash flows from investing and financing activities:

Issues $2,000 (000) of long-term debt

Pays $4,000 (000) in dividends

Retires $10,000 (000) in debt

Which of the following activities will expose Chester to the most risk of needing an emergency loan?

  • Issues 100 (000) shares of common stock
  • Sells $7,000 (000) of long-term assets
  • Repurchases $10,000 (000) of stock
  • Purchases assets at a cost of $15,000 (000)
  • Assuming Digby’s current market share for its Dune product remains the same, how many units of Dune should Digby expect to sell in the primary segment for the upcoming year?
  • 1529 units
  • 1714 units
  • 1430 units
  • 1558 units

8. Brand managers know that increasing promotional budgets eventually result in diminishing returns. The first one million dollars typically results in a 26% increase in awareness, while the second million results in adding another 18% and the third million in a 5% increase. Andrews’s product Alan currently has an awareness level of 77%. While an important product for Andrews, Alan’s promotion budget will be reduced to one million dollars for the upcoming year. Assuming that Alan loses one-third of its awareness each year, what will Alan’s awareness level be next year?

A. 52%

B. 78%

C. 73%

D. 57%

9. Bat’s product manager continues to perform well in the market. However, a competing product is coming on strong and is looking to take over as the market share leader in the segment. Without sacrificing contribution margin, what can the Bat product manager do in order to improve upon the buying criteria, and thus potentially increase demand?

A. Increase the promotion budget to gain greater awareness

B. Lower the selling price since it is the second most important buying criteria

C. Increase MTBF by 2000

D. Reposition Bat to make it even smaller and higher performing

10. Assuming no direct factory overhead costs (i.e., inventory carry costs) and $3 million dollars in combined promotion and sales budget, the Beetle product manager wishes to achieve a product contribution margin of 35%. Given their product currently is priced at $35.00, what would they need to limit the material and labor costs to?

A. $24.5

B. $23

C. $21

D. $22.75

11. Larry is in charge of collecting customer service and satisfaction data for his company. He’s not sure which key groups in the company would be the most appropriate audience to communicate the recent customer satisfaction results, including call center employees, senior management, and company-wide. As Larry begins to develop his communication plan, which of the following questions would MOST help him strategize a plan for targeting a specific audience?

A. What are the consequences of not communicating the information at all?

B. How can you communicate the information in a way that will be acceptable to all groups?

C. What format would each group prefer to see in a report on customer satisfaction?

D. What are the potential advantages and disadvantages of communicating customer satisfaction results to one group versus another group?

12. You just hung up the phone after a 3-hour conference call with your colleagues in India. After the call, one of your co-workers stopped by to see you. She proceeded to give you some feedback about the call and finished by asking, “why were you so impatient with them? I know we didn’t get through the agenda, but it was like you had somewhere else more important to be and they were clearly offended by your behavior.” Which of the following actions BEST DESCRIBES how to improve your own cross-cultural communication with your colleagues in India?

A. Examine your expectations for conducting the meeting and determine how they might be different than your Indian colleagues.

B. Tell your co-worker that she should probably run the meeting next time so that you can observe her style and its effectiveness with your Indian colleagues.

C. Send an email to your colleagues in India apologizing for your insensitivity and tell them it will never happen again.

D. Communicate more clearly in advance about the agenda format and time so you don’t feel bad moving the discussion along.

13. You are a member of a newly formed team that has been tasked with designing a new product. None of the team’s members have worked together previously and thus confidence is low. Which of the following tactics would be most effective in promoting the team’s confidence in its capability to function successfully?

A. Determine the major tasks to be done & complete some of the less difficult ones first.

B. Jump right into a challenging task in order to figure out your team’s capability.

C. Discuss the team’s overall mission and goals.

D. Have each team member discuss his or her background.

14. Which description best fits Andrews? For clarity:

– A differentiator competes through good designs, high awareness, and easy accessibility.

– A cost leader competes on price by reducing costs and passing the savings to customers.

– A broad player competes in all parts of the market.

– A niche player competes in selected parts of the market.

Which of these four statements best describes your company’s current strategy?

  • Andrews is a broad cost leader
  • Andrews is a niche cost leader
  • Andrews is a broad differentiator
  • Andrews is a niche differentiator

15. Refer to the HR Reports in the Inquirer. Through past investments in recruiting and training Digby has obtained a productivity index of 109.4%. This means that Digby’s labor costs would be increased by 9.4% if it did not have these productivity improvements. This is a competitive advantage that Digby can sustain or even widen further if its competitors have no HR initiatives. Now, refer to the Income Statement in Digby’s Annual Report. How much did Digby’s productivity improvements save it in direct labor costs (in thousands) last year?

A. $3143

B. $29809

C. $821

D. $3065

16. Bat is a product of the Baldwin company which is primarily in the Nano segment, but is also sold in another segment. Baldwin starts to create their sales forecast by assuming all policies (R&D, Marketing, and Production) for all competitors are equal this year over last. For this question assume that all 699 of units of Bat are sold in the Nano segment. If the competitive environment remains unchanged what will be the Bat product’s demand next year (in 000’s)?

A. 1594

B. 699

C. 748

D.797

Capsim question
1. Investing $ 2,000,000 in TQM ‘s Channel Support Systems enterprise will at a minimal
increase demand for your products 1.7 % in this and in all future rounds. ( Refer to the
TQM Initiative worksheet in the CompXM.xls Decisions menu. ) Looking at the
Round 0 Inquirer for Andrews, last year ‘s sales were $ 163,508,343. Assuming like
sales next year, the 1.7 % increase in necessitate will provide $ 2,779,642 of extra
tax income. With the overall contribution margin of 34.1 %, after lineal costs this
tax income will add $ 947,858 to the bottom line. For simplicity, assume that the demand
increase and margins will remain at final year ‘s levels. How hanker will it take to achieve
vengeance on the initial $ 2,000,000 TQM investment, rounded to the nearest month ?
A. 17 months
B. 9 months
C. 25 months
D. TQM investment will not have a significant fiscal impingement
2. Select all of the pursuit statements that are true four years from now, in the year
2020. Select 2 answers.
A. The Core segment will demand 9,782 thousand units
B. The Thrift segment will demand 7,748 thousand units
C. The Nano section will demand 5,409 thousand units
D. The Elite segment will demand 5,876 thousand units
3. Your team is working hard to develop a scheme to serve a newfangled node. Which of the
following actions is most significant to ensuring an effective scheme is chosen ?
A. Conduct a benchmarking sketch of similar clients to determine best strategy.
B. Ask the team member with the most industry-related have to lead the process.
C. Suggest that each proposed strategy be evaluated against a set of key objectives.
D. Invite the client into a meeting to shape the strategy.
4. You were recently hired by the Andrews CEO as a adviser to evaluate the
performance of the Chief Financial Officer ( CFO ). As part of that process, you
interview the CFO ‘s calculate reports ( employees ). Although they indicate that the CFO
is technically competent, one individual told you stories about the CFO ‘s verbal abuse
with employees. Given this information, what would be the most effective following step in
the march ?
A. stress on the CFO’s work performance since his personal behavior is inappropriate in
the workplace.
B. Inform the human resources department that there is a electric potential trouble.
C. Tell the chief executive officer about what you have uncovered and ask for her license to speak
about it with the CFO.
D. Collect more information about the extent to which this reported behavior is
impacting others.
5. You are having a lunch meeting with a patriotic and very commodity customer. Over lunch you
happen to mention that your lotion to an exclusive golf clubhouse was denied for the
second base time. Your customer responds, “ Hey, why didn’t you tell me ? My family has
been members there for 40 years, let me make a earphone call, I’m sure we can get it
worked out. ” Which of the pursue statements should represent your chief
concern about this situation ? A If anyone else at my company learns about this, they might think that I bribed the
customer.
B My customer likely feels forced into having to help me.
C My customer has increased influence over me that he might try to use for extra
treatment or deals
D Current members of the golf club are probably to know I wasn’t accepted through the proper
channels.
6. Looking forward to adjacent class, if Chester’s current cash sum is $ 17,334 ( 000 ) and
cash flows from operations next period are unaltered from this period and Chester takes
ONLY the following actions relating to cash flows from investing and finance activities :
Issues $ 2,000 ( 000 ) of long-run debt
Pays $ 4,000 ( 000 ) in dividends
Retires $ 10,000 ( 000 ) in debt
Which of the follow activities will expose Chester to the most gamble of needing an
hand brake loanword ?
A. Issues 100 ( 000 ) shares of common stock
B. Sells $ 7,000 ( 000 ) of long-run assets
C. Repurchases $ 10,000 ( 000 ) of stock
D. Purchases assets at a cost of $ 15,000 ( 000 )
7
A.
B.
C.
D. Assuming Digby’s current market parcel for its Dune merchandise remains the lapp, how
many units of Dune should Digby expect to sell in the chief segment for the
upcoming class ?
1529 units
1714 units
1430 units
1558 units 8. brand managers know that increasing promotional budgets finally result in diminishing
returns. The first gear one million dollars typically results in a 26 % addition in awareness, while
the second million results in adding another 18 % and the third million in a 5 % increase.
Andrews’s product Alan presently has an awareness grade of 77 %. While an crucial
product for Andrews, Alan’s forwarding budget will be reduced to one million dollars for the
approaching year. Assuming that Alan loses one-third of its awareness each year, what will
Alan’s awareness level be future year ?
A. 52 %
B. 78 %
C. 73 %
D. 57 %
9. Bat ‘s product coach continues to perform well in the market. however, a competing
product is coming on strong and is looking to take over as the market share drawing card in the
segment. Without sacrificing contribution gross profit, what can the Bat product coach do in
order to improve upon the buy criterion, and thus potentially increase necessitate ?
A. Increase the promotion budget to gain greater awareness
B. Lower the sell price since it is the moment most important bribe criteria
C. Increase MTBF by 2000 D. Reposition Bat to make it tied smaller and higher performing
10. Assuming no direct factory disk overhead costs ( i.e., inventory have a bun in the oven costs ) and $ 3 million
dollars in combined promotion and sales budget, the Beetle product coach wishes to
achieve a product contribution gross profit of 35 %. Given their product presently is priced at
$ 35.00, what would they need to limit the material and labor costs to ?
A. $ 24.5
B. $ 23
C. $ 21
D. $ 22.75
11. Larry is in charge of collecting customer service and atonement data for his company.
He’s not certain which key groups in the company would be the most allow audience to
communicate the late customer satisfaction results, including call plaza employees, elder
management, and company-wide. As Larry begins to develop his communication plan, which
of the surveil questions would MOST help him strategize a design for targeting a specific
audience ?
A. What are the consequences of not communicating the information at all ?
B. How can you communicate the information in a way that will be satisfactory to all groups ?
C. What format would each group prefer to see in a report on customer satisfaction ?
D. What are the electric potential advantages and disadvantages of communicating customer
satisfaction results to one group versus another group ?
12. You just hung up the call after a 3-hour league call with your colleagues in India.
After the call, one of your co-workers stopped by to see you. She proceeded to give you some
feedback about the call and finished by asking, “ why were you therefore impatient with them ? I
know we didn’t get through the agenda, but it was like you had somewhere else more
authoritative to be and they were distinctly offended by your demeanor. ” Which of the follow
actions BEST DESCRIBES how to improve your own cross-cultural communication with
your colleagues in India ?
A. Examine your expectations for conducting the meet and determine how they might be
different than your indian colleagues.
B. Tell your colleague that she should credibly run the meet following prison term so that you can
observe her style and its effectiveness with your indian colleagues.
C. Send an e-mail to your colleagues in India apologizing for your insensitivity and tell them
it will never happen again.
D. Communicate more intelligibly in progress about the agenda format and prison term thus you don’t feel
bad moving the discussion along.
13. You are a member of a newly formed team that has been tasked with designing a new
intersection. none of the team’s members have worked together previously and thus confidence is
low. Which of the follow tactics would be most effective in promoting the team’s
confidence in its capability to function successfully ?
A. Determine the major tasks to be done & complete some of the less unmanageable ones first base.
B. Jump right into a ambitious task in orderliness to figure out your team’s capability.
C. Discuss the team’s overall deputation and goals.
D. Have each team member discuss his or her background.
14. Which description best fits Andrews ? For clarity : – A differentiator competes through well designs, high awareness, and easy handiness.
– A monetary value drawing card competes on price by reducing costs and passing the savings to customers.
– A broad actor competes in all parts of the market.
– A niche player competes in selected parts of the market.
Which of these four statements good describes your company ‘s current scheme ?
A. Andrews is a broad cost leader
B. Andrews is a recess cost drawing card
C. Andrews is a wide differentiator
D. Andrews is a recess differentiator
15. Refer to the HR Reports in the Inquirer. Through past investments in recruit and
educate Digby has obtained a productiveness index of 109.4 %. This means that Digby ‘s labor
costs would be increased by 9.4 % if it did not have these productivity improvements. This is
a competitive advantage that Digby can sustain or flush widen far if its competitors have
no HR initiatives. now, refer to the Income Statement in Digby ‘s annual Report. How much
did Digby ‘s productivity improvements save it in target undertaking costs ( in thousands ) last year ?
A. $ 3143
B. $ 29809
C. $ 821
D. $ 3065
16. Bat is a product of the Baldwin company which is chiefly in the Nano segment, but is
besides sold in another section. Baldwin starts to create their sales forecast by assuming all
policies ( R & D, Marketing, and Production ) for all competitors are equal this year over last.
For this motion assume that all 699 of units of Bat are sold in the Nano segment. If the
competitive environment remains unchanged what will be the Bat product’s demand next
year ( in 000’s ) ?
A. 1594
B. 699
C. 748
D.797
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